Logical Thinking and Communication Skills

2-minute read
Communication
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1. Logical Thinking 🔗︎

Common Logical Fallacies 🔗︎

  • Beginning in the end
    • Intentionally or unintentionally confusing the meanings of different concepts.
  • False assumptions
    • Drawing conclusions based on incorrect premises.
  • Circular reasoning
    • Using the conclusion itself as a premise to prove the conclusion.
  • Hasty Generalization
    • Drawing conclusions about the whole based on a part.
  • Slippery Slope Fallacy
    • Assuming that one event will inevitably lead to a series of chain reactions.

2. Listening 🔗︎

FFA Listening Model 🔗︎

  • Fact: Clarify the facts stated by the other party.
  • Feel: Understand the other party’s emotions and feelings.
  • Act: Analyze the other party’s needs or desired actions.
    • Application scenario: Improve interpersonal relationships.

Logical Listening Model 🔗︎

  • Emphasizes logic, suitable for reporting and review scenarios.

Critical Listening Model 🔗︎

  • Precision:
    • Clear, accurate, precise.
  • Degree:
    • Breadth, depth, relevance.
  • Reasonableness:
    • Logic, importance, objectivity.

Example Analysis 🔗︎

  • Background: Based on previous performance and the current situation this month, sales need to be improved next month.
  • Progress:
    • What was the previous figure? What is the current figure? What is the target for next month?
  • Degree:
    • What is the current situation? What are the causes of the current situation? What level needs to be achieved next month?
  • Reasonableness:
    • Which products need to have their sales improved? Which regions need to be focused on?

3. Communication 🔗︎

  • Empathy:
    • Example: When providing self-testing documents to testers, explain the reasons + specific document content + required assistance, and maintain politeness.
  • Align understanding:
    • Before discussing an issue, ensure everyone has a consistent understanding, then proceed with the discussion.

4. Collaboration 🔗︎

  • Document-first approach:
    • During collaboration, prioritize asynchronous communication via documents to avoid verbal communication, ensuring everyone can participate and understand progress.

5. PPT Presentation Skills 🔗︎

  • Presentation Order:
    • Start with the phenomenon (to capture attention), then return to the details in the PPT, gradually delving deeper.

6. Tools and Examples 🔗︎

Highlighting Code and Copying to PPT 🔗︎

Steps 🔗︎

  1. Grant read/write permissions:
   chmod +r fetch.js
  1. Copy code to Keynote:
   highlight -O rtf fetch.js --style=candy --syntax=js | pbcopy
  1. Via TextEdit as an intermediary:
    • Copy the code to TextEdit first, then copy it to Keynote.

Application Scenarios 🔗︎

  • Used for code demonstrations, making it convenient to display highlighted code in PowerPoint.